FAQ

How can I secure my DestoCX account?

Why do I need to verify my account?

Why do I need to provide my personal information to verify my account?

DestoCX exchange offers all necessary tools to make sure that your account is properly secured. You can personalize your Two-Factor authentication for all or some of the actions such as:

 

Login, Withdrawal, Changing Password, Changing Bank Account or Creating new key in API. Please select your mode of receiving the verification under the Two-step Resolve Verification. You may select the options on receiving the verification via email or by google authenticator through an app on your smartphone.

To maintain regulatory compliance in the jurisdictions we are licensed to trade in, there is a requirement that we receive documentation of the identity on withdrawals from all users on our platform.

DestoCX takes every measure to be fully compliant with KYC and AML regulations and for fraud prevention.

Currently on DestoCX exchange you can trade Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC) and Dash (DASH). If you want to trade another particular currency, please send us a sugegstion via the Contect Us [link] form.

What digital currencies can I trade other than Bitcoin?

What is the order book?

I have not received the email with confirmation code. What shall I do?

Is it possible to participate in an ICO directly from DestoCX exchange?

All unfilled buy and sell orders (Limit and Stop orders) create an order book.

Please try refreshing your browser and clearing all browser cookies. You can also try using different browser and check your spam folder.

No. We recommend participating in an ICO through a (crypto)wallet in which private keys you control.